Click here for our Box Office 
 Click here for our Box Office 
 Click here for our Box Office 

How the e-ticketing system works

The whole system is electronic and works much as the airline industry; there are no physical tickets.  Our Box Office is powered by TicketTailor, a system developed by an independent specialist software company, and payments are processed by Stripe. This means that the payment will show as a payment ("EMFF TICKETS ...") on your credit/debit card statement.

Buying tickets

When you click on any of the links pointing to tickets, you go to the box office page, as shown on the left, which gives a complete list of tickets from which you select those you want, all in one transaction.  You can of course go to the box office more than once, as some people prefer to do, but we have to charge 25p per order (and a small, 2%, uplift on each ticket) to help cover our admin and website costs.

Having made your selection the next screen asks for your name, address, phone number and email.  We need this to identify and contact you; please complete it in full.  You are then passed to Stripe for the payment - and have the choice of using a credit/debit card. Payments will ultimately show on your credit/debit statement as "EMFF TICKETS ..."

PLEASE NOTE: we will systematically withdraw tickets from sale a few hours before the start of each event.

Your ticket

Once you have made your payment, you will return to the Box Office and will see an "e-ticket" confirmation with your unique five character entry code (e.g. xA4km).  You are asked to remember this code (together with your name and postcode).  You will also receive an email that has virtually the same information - we recommend EITHER you save this on your smartphone and bring with you to each performance you have booked OR print it and bring it with you.

We do not issue any physical tickets.

Entry to an event

At the door to all our events, we will have a list of all ticket holders.  We will ask you for your name and, possibly, postcode. This information will be checked to our list and will confirm that you have paid.